At Media Plus Digital (www.mediaplus.digital), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you consent to the data practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services. This includes:
1.1 Personal Information
When you purchase products, create an account, or contact us, we may collect the following personal information:
- Name
- Email address
- Billing address
- Payment details (processed securely through third-party payment processors)
1.2 Non-Personal Information
We also collect non-personal information that may include:
- IP address
- Browser type and version
- Operating system
- Device type (desktop, tablet, mobile)
- Usage data (pages visited, time spent, clicks, etc.)
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, we may use your information for:
2.1 Providing Services
- Processing orders and providing access to purchased digital products.
- Managing your account and responding to inquiries.
- Sending order confirmations, receipts, and updates.
2.2 Marketing and Communication
- Sending newsletters, promotions, or offers (you can opt-out at any time).
- Recommending products or services based on your preferences.
2.3 Improving Our Services
- Analyzing website performance, user behavior, and feedback to enhance user experience.
- Customizing content and product recommendations.
3. How We Protect Your Information
We take the security of your personal information seriously and implement various measures to protect it from unauthorized access, disclosure, or alteration.
3.1 Encryption
All sensitive information, including payment details, is encrypted and transmitted securely using SSL (Secure Socket Layer) technology.
3.2 Data Access Control
Access to your personal information is restricted to authorized personnel who need it to perform their job functions. We ensure that third-party service providers (e.g., payment processors) follow strict security protocols.
4. Third-Party Services
We use third-party service providers to process payments, manage emails, and analyze website data. These providers have their own privacy policies, and we encourage you to review them.
4.1 Payment Processors
When you make a purchase, your payment information is processed securely through third-party payment gateways, such as PayPal or Stripe. We do not store your payment details.
4.2 Analytics
We use tools like Google Analytics to track website usage and improve our services. These tools collect non-personal data about your browsing behavior.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect non-personal data.
5.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, analyze usage, and improve website performance.
5.2 How We Use Cookies
We use cookies to:
- Keep you logged in.
- Track your shopping cart and preferences.
- Analyze website traffic and user behavior.
5.3 Managing Cookies
You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Your Data Rights
You have certain rights regarding your personal information. Depending on your location, these rights may include:
6.1 Right to Access
You can request access to the personal information we have collected about you.
6.2 Right to Rectification
You have the right to request corrections to any inaccurate or incomplete personal data.
6.3 Right to Erasure
You can request the deletion of your personal data, subject to certain legal and contractual obligations.
6.4 Right to Data Portability
You can request that your data be transferred to another service provider in a machine-readable format.
6.5 Right to Withdraw Consent
You can withdraw your consent to our data processing at any time, but this may limit your ability to use certain features of our website.
7. Children’s Privacy
Media Plus Digital does not knowingly collect personal information from children under the age of 18. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. It is your responsibility to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Governing Law
This Privacy Policy is governed by the laws of United Kingdom (UK). Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in United Kingdom (UK).
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
Email: contact@mediaplus.digital